vintagepearls web store FAQ section

Yes. However combined shipping is not always pratical due to the nature of items we sell. Example: We would Not find it practical to ship heavy items with delicate breakables. Items to be combined must be paid for in the same transaction. Email us at [email protected] for shipping adjustment BEFORE purchase.

Our shipping cost are based on estimated packed weight of item. Point of information: As per USPS shipping costs, If a package shipping weight is 1# it ships at 1#, If a package shipping weight is 1 pound 1 ounce, it ships at 2#.

We sold for a time on eBay, check our record at: ******* http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=shortie97&ftab=AllFeedback&items=25 ******* You may also check our feedback at: http://www.shortiesvintagetreasures.com/feedback.html ******* Also check our feedback at our etsy shop: http://www.etsy.com/shop/shortiestreasures

Send us an email at: https://[email protected] Should you desire to speak with us by phone please include your number when you contact us, along with the best time to call. We will gladly call you at our cost.

All our items ship from Washington State.

Generally we ship on Tuesday and Friday. If you need your order faster, email us, ([email protected]). We will respond and do our best to accommodate you. We will always send notification with shipping confirmation/tracking information so you know when to expect arrival of your order. We welcome your feedback.

Rarely, as we do have a No Return Policy. However if there is a problem with your order please contact us, ([email protected]). In the event we make an exception, (at our discretion), we will direct you as to how to proceed in order to expedite your return. Also please know you must pay the return postage and provide us with tracking as proof of shipping. If we issue a refund and we paid the initial shipping cost, these cost will be deducted from any refund issue. We will in no wise issue a refund until we have received the product and found it to be in original condition. There may also be a restocking fee of 15%.